FAQs

Why should I trust JM Cleaning Services?

We’re proud to offer professional housecleaning services and employ residential housekeepers who pride themselves on top-quality services. Each member of our team is thoroughly trained on every step of our detailed cleaning plans. These are just a few of the many reasons why customers trust JM Cleaning Services.

Do I need to provide your team with my own cleaning equipment or supplies?

No. We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products and vacuums on the market to ensure that we leave your home looking spotless.

If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.

Do I Have to Stay Home While a Cleaning Service Cleans?

No requirement says to have a professional house cleaning that you must stay home when the cleaning service arrives. However, if you believe that you will not be home when the cleaning service is scheduled to come to your house, please alert us, and we can arrange for your cleaner to gain access to your home in whatever way works best for you.

What should I do before the JM Cleaning Services cleaning team arrives?

To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.

Are you okay with pets being in the home during a cleaning service?

Yes, we’re proud to be a pet-friendly company. If your pet is aggressive in any way, we recommend that you leave him or her outside or in a gated area to ensure the safety of our professional housecleaners. If you don’t plan on being home when we arrive, please let us know how to appropriately handle cleaning around your pet.

How do you calculate your fees?

Our fees are calculated based on several factors including the size of the space, specific services required, frequency of cleaning, and any additional requests. We offer tailored quotes to ensure fair pricing that meets your unique needs.

Do you do deep cleans for moves and relocations?

Absolutely, we specialize in deep cleans for moves and relocations. Our team ensures a thorough cleaning, leaving your previous space spotless for the next occupants or assisting in preparing your new space for a fresh start.

Do your housecleaners accept tips?

While tips aren’t expected, we’re allowed to accept them. Some of our clients prefer to tip a little at the end of each service while others provide a large tip at the end of the year. You can also leave a review on our website or Facebook page. We love hearing that our work is appreciated.

Do you do commercial cleaning or just residential?

We offer comprehensive cleaning services for both commercial and residential spaces. Whether it’s office buildings, retail spaces, or homes, we’re equipped to meet your cleaning needs.

Do you use eco-friendly products?

Yes, we prioritize sustainability and the environment by using eco-friendly cleaning products. Our commitment to green practices ensures effective cleaning while minimizing our environmental impact.